Amazon-One Medical deal may have an effect on the way forward for main care

Amazon’s announcement this week that it could purchase One Medical, a main care supplier, for $3.9 billion — its largest well being care acquisition thus far — was for a lot of Individuals seemingly simply one other merchandise on the ever-expanding information ticker tape. However an acquisition of a main care firm of this measurement by a tech large like Amazon ought to be taken severely due to its large implications for the way forward for main care, well being care supply, and well being fairness.

One Medical is a membership-based (members pay $199/yr) main care firm that presently cares for practically 800,000 folks. The corporate’s medical workplaces are strategically positioned close to the place folks work, and members can use apps and different expertise to trace their well being and e book their appointments. The corporate operates throughout the nation, however for now principally in giant city facilities.

Amazon’s acquisition of One Medical will grant it entry to not solely a bodily set of workplaces and suppliers but in addition the expertise that allows main care. Few knowledge can be found on the care One Medical gives to its sufferers, however from one study of employer based primary care, through which One Medical sufferers have been in comparison with different sufferers, whole medical bills have been decrease for One Medical sufferers for whom the cash spent on main care was twice as excessive. We weren’t capable of finding knowledge on the corporate’s impression on high quality, burnout of care groups, inhabitants well being, or fairness, however we imagine there’s a lot to be taught from the One Medical mannequin of care.


Amazon has lengthy been hoping to enter the well being care sector, and is sensible to enter by way of main care, which is each the entrance door and the muse of well being care. Certainly, main care is on the epicenter of the supply of the way forward for well being and well being look after the U.S. A 2021 report from the Nationwide Academy of Sciences, Engineering and Drugs (NASEM) emphasised that main care is the one part of well being look after which an elevated provide is instantly related to higher inhabitants well being, decrease demise charges, and extra equitable well being outcomes.

Analysis accomplished by colleagues of ours within the Center for Primary Care at Harvard Medical Faculty has demonstrated main care’s impression on fairness and life expectancy. In U.S. counties with fewer than one main care doctor per 3,500 individuals, life expectancy is almost one yr shorter than in counties with a bigger variety of main care physicians. The NASEM report additionally advisable that the nation improve funding in main care to offer extra complete care and better high quality care to sufferers, and that it transfer to value-based funds — a system through which hospitals and physicians are paid primarily based on sufferers’ outcomes reasonably than procedures carried out — or potential fee within the type of a per member per 30 days payment that’s paid by way of insurance coverage reasonably than being paid by the person.


As main care physicians who look after sufferers and who additionally research and lead improvements in main care, we’ve witnessed the elevated involvement of enterprise capital and the expansion of for-profit entities within the main care area. We imagine this elevated curiosity displays an appreciation of the worth of main care, in addition to a possibility to generate income from it. These investments are supporting efforts to enhance expertise, rethink approaches to working in groups and crew member obligations, present extra companies corresponding to behavioral well being or group well being staff to handle social determinants, and to implement of value-based funds and, in some circumstances, the chance to enhance coding and billing.

One Medical appears to be a case research exhibiting that the NASEM report’s recommendations are true: A doubling of funding in main care can save the system cash within the setting of potential funds that can be utilized for issues corresponding to well being coaches and superior expertise that aren’t supported by the fee-for-service system and are sometimes inaccessible to traditional main care practices.

But it’s essential to needless to say higher inhabitants well being, decrease demise charges, and extra equitable well being outcomes may be achieved solely when there’s equitable funding all through all of main care and throughout all populations. Large tech takeovers of corporations like One Medical — main care supply programs already set as much as cater to those that have extra sources, higher entry to expertise, and steady office-based employment in city facilities — not solely perpetuates well being care disparities however threatens the soundness of different main care practices nationally. These practices are primarily based on taking good care of the entire inhabitants with a payer combine that features commercially insured sufferers whose care is paid for at the next stage and government-insured sufferers, corresponding to these on Medicare and Medicaid, whose care is paid for at a decrease stage.

Main care is presently answerable for 50% of medical visits each year within the U.S. However it is usually the least-resourced specialty within the nation, receiving solely 6 cents of every health care dollar. By taking a big portion of wholesome, well-educated sufferers who require less-complex care out of the same old main care system, tech corporations corresponding to Amazon will go away main care, a specialty important to the way forward for well being within the U.S. that’s already on life help, much more desolate. Assuming the continued progress of One Medical, “conventional” main care will not be capable to deal with folks all ages, all populations, all well being situations, and all backgrounds, however shall be left answerable for the well being of those that can not afford to purchase into main care, who don’t work in white-collar workplace jobs, and who reside with advanced continual situations.

If conventional main care is left caring primarily for sufferers whose insurance coverage pays at decrease ranges, funding in main care will dwindle, widening the disparities between those that have entry to the first care companies offered by corporations like Amazon and those that don’t, placing in danger the well being of those that are older, or poorer in comparison with these with business insurance coverage and entry to corporations like Amazon for care.

For main care that’s accessible to all to compete with corporations like Amazon, it will likely be essential to pay extra for main care by doubling and even tripling funding in it (for folks lined by Medicare, solely about 3% of total medical spending goes to main care) whereas transferring away from the fee-for-service system that perpetuates inequities throughout medical specialties, and doesn’t cowl wanted companies in main care.

It’s time for legislators, leaders, and residents to be taught from what One Medical has achieved as, certainly, investing in main care can save the system cash; nonetheless, we can not cease there. For true inhabitants well being and fairness to be achieved, investments have to be made in main care practices which might be caring for all sufferers.

Katherine A. Gergen-Barnett is a main care doctor, vice chair of Main Care Innovation and Transformation within the Division of Household Drugs at Boston Medical Heart, and a scientific affiliate professor of drugs at Boston College Faculty of Drugs. Russell S. Phillips is a main care doctor and director of the Heart for Main Care at Harvard Medical Faculty the place he’s additionally a professor of drugs and international well being and social medication.